SHIPPING & RETURNS

Shipping & Delivery

Courier Service We have opted to engage Qexpress Courier Service for all our delivery. Do note that the delivery will reach you with in 72 hours after the product have been collected by this team.

Return Policy

Items damaged due to manufacturer fault can be exchange with similar product. Replacement of items to different product is strictly prohibited.

Tracking your Order

Our company will be engaging Qexpress Courier service to deliver the items to you if you have opted for courier service during purchase. The tracking number will be given upon confirmation of order. Customers are able to track their parcel by going to below mention website: https://www.qxpress.net/

Warranty

In the event that our product turn faulty within 48 hours upon receiving, we will provide 1 to 1 exchange for the faulty parts. Parts replace will be of the same items and buyers will not be allow to change colors or designs.

Privacy Policy

We take your personal information seriously and will keep it confidential at all means. In order to protect your private information, we practice our Privacy Policy in accordance with the industry and applicable laws and regulations. You can browse our sites without revealing any personal information. Once you enter your personal information during purchase, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers with shopmatic.